How does it work?
Samsung has teamed up with Vodafone to bring you a sweet deal when you shop for your next Samsung phone.
Choose an eligible Galaxy phone, couple it with an available Vodafone SIM plan and head over to the checkout to see if you could get a discount off your new device. You must be a new Vodafone customer, or an eligible additional service Vodafone customer, and stay connected to your Vodafone SIM plan to receive the total discount (early exit fees apply).
And to keep it simple, your Galaxy device will be purchased outright through Samsung.com and we will facilitate the purchase of the SIM Plan through Vodafone’s website. Once your plan is approved through Vodafone you’ll get a code to finalise the discount through Samsung.
Eligible Samsung phones
Currently, the S Series and Z Series family of products are eligable.
(Subject to change).
Available Vodafone plans
Choose from the available Vodafone plans to get with your new eligible Galaxy device.
Special offer exclusive to Samsung when you stay connected to this plan for 24 months. Early exit fees apply.
|
PLAN |
$65 Vodafone BYOD 24mth Plan |
|---|---|
|
EXCLUSIVE OFFER |
$800 off new eligible Galaxy phone when you stay connect for 24 Month* |
|
LENGTH OF PLAN |
24 month plan |
|
PLAN DATA |
80GB data |
|
NATIONAL CALLS & TEXTS |
Unlimited std. national calls & texts |
|
INTERNATIONAL CALLS & TEXTS |
1,000 std. mins international calls (from Australia to Zone 1 destinations) |
|
NOTES |
Critical Information Summary * Total min plan cost $1,560. Device cost from Samsung is additional. Discount forfeited if cancelled and early exit fees apply for both the plan and device. SIM Plan is not available in conjunction with other offers. New and eligible additional service Vodafone customers only. |
24/7 Store
Shop for your favourite Samsung products day and night via the Samsung Online Store that doesn't close.
Flexible Delivery Options**
Flexible delivery from Samsung: installation, removal, and parcel locker options for your convenience.**
Flexible Payment Options
Choose from PayPal®, debit card, or credit including Visa, MasterCard and Amex, and Afterpay.
Expert Support
Our Customer Care team are available 7 days a week to provide product advice, technical support or help with an existing order. You can reach out via Chat, Phone or email for assistance.
Frequently Asked Questions
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Which Samsung devices are eligible for SIM Plan?Currently, devices from Galaxy S25 Series, Galaxy Z Fold7 I Z Flip7 I Z Flip FE are eligible. (subject to change)
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How will my SIM Card be delivered?Your SIM Plan will be fulfilled by the participating SIM Plan partner carrier.
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What happens to my SIM plan if I return my Samsung device?Any Eligible Device purchased on the Samsung Online Store cannot be exchanged, transferred, redeemed for cash or refunded for other devices unless the Eligible Device is considered faulty. For the avoidance of doubt, this is not intended to exclude, restrict or modify any consumer rights under the Competition and Consumer Act 2010 (Cth) ("CCA") or any other legislation which may not be excluded, restricted or modified by agreement or any rights that you may have as outlined in Samsung’s Terms and Conditions of Sale. Faulty devices returned does not impact your SIM Plan.
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What happens to my Samsung Device if I payout my SIM Plan Contract?Paying out your SIM Plan does not impact your ownership of the device but the $65 Vodafone BYOD 24mth Plan has a 24-month commitment term and early exit fees apply on both the plan and the discount.
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Do I have to use the SIM card with the device I purchase via Samsung?No. The SIM plan is not tied to the device purchased and can be used on any device.
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Is 5G supported?Yes, the Vodafone SIM plan and eligible Galaxy devices support 5G connectivity where available on the Vodafone network.
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Is eSIM supported?Yes, all eligible devices for this offer supports eSIM. Please contact our customer support centre for more information.
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Approval ID longevityOnce your SIM Plan has been approved by our partner operator, you'll have 30 days to purchase a device through Samsung.com.
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I'm an existing Vodafone customer, can I recontract?These plans are currently available to new Vodafone customers and existing Vodafone customers adding an additional plan. They are not yet available for existing Vodafone customers upgrading their current plan.
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What if I have been approved by Vodafone but want a different discounted Samsung device?Your Vodafone Approval ID is initially tied to the eligible Samsung device you selected as part of your order. You may select a different eligible device when finalising your order.
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Can I give or transfer my discount to someone else?The discount can only be redeemed by you and cannot be gifted to anyone else or redeemed by anyone else on your behalf.
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What happens if the price of my Samsung device is less than the discount amount?If the discount amount exceeds the device purchase price, you will forfeit any remaining credit. This additional credit is non- transferable and cannot be used towards delivery fees or any other products with Vodafone or Samsung.
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Can I sign up to multiple Vodafone plans in one transaction?No. If you're buying other Vodafone plans too, you'll need to do this in a separate transaction. You must select an eligible Vodafone plan to ensure you get the correct Approval ID and discount for your device purchase.
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Can I pay off the device instead of buying it outright?No. You pay for the Samsung device outright and your Vodafone discount amount will be subtracted from the listed price. You will then be billed monthly from Vodafone for plan-related charges.
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I have looked at other Vodafone plans on their website and would like to get a plan from there, am I still eligible for the discount?The discount is exclusive to the Samsung Online Store and is only available with the Vodafone plans displayed on the Samsung website.
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Can I bring my current number across to Vodafone?Yes. Once you’ve signed up to a plan, fill out the Vodafone Customer Authorisation Form so that we can bring your current number across to Vodafone.
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Is the Vodafone Plan eligible for any other offers?No. This plan is not eligible for any discounts, bonus data or Bundle & Save offers.
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Who do I contact if I have questions about my plan or issues in completing my order?You can contact Vodafone customer care by calling 1555 from your Vodafone mobile or by chatting with TOBi, the chat bot in the My Vodafone app who can answer your questions 24/7. If your question is beyond the knowledge of TOBi, the chat bot will pass you over to an agent who'll be able to help. Alternatively you can also call Vodafone’s customer care on 1300 650 410 from any other phone.
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Who do I contact if I wish to cancel my Vodafone plan?You can close your service by giving Vodafone a call on 1555 from your Vodafone phone or 1300 650 410 from another phone. Please note early exit fees (for both the plan and the discount) and cancellation charges may apply. Please contact Vodafone to discuss your available options.
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Who do I contact if I am having issues with my Samsung device or wish to return it?Call : 1300 362 603
ePromoter (Chat) : https://www.samsung.com/au/ (Chat Bubble Appears on every page)
Email: onlinesupport@Samsung.com
General Website Support: https://www.samsung.com/au/support/ -
Who should I contact with questions about my Vodafone SIM Plan?For all questions in relation to the SIM Plan, including billing or service-related enquiries, please contact the Vodafone customer support team. You can find Vodafone’s contact details on the website at https://www.vodafone.com.au/contact/ ↗
For all enquiries related to your Samsung mobile device order, please visit https://www.samsung.com/au/support/contact/
*The $800 discount is available to eligible customers who have purchased an eligible device in conjunction with a Vodafone SIM plan exclusively on Samsung.com. The discount is not valid in conjunction with any other offer. See full terms & conditions.
** Delivery available in select areas within Australia. Free delivery in Australia is available for mobile, tablet, wearable, and memory products only. Delivery charges apply to all other products (TV, Soundbar, Home Appliances, and Monitor) for all areas within Australia. Terms & Conditions apply. Visit Samsung.com for further information.
